Merry Christmas. I am working for a few more hours and didn’t want to leave the building without a few thoughts on what I hope is a wonderful time for you. I know many people hate this time of year. I am not one of them. I love the holidays. [...]
Archive for December, 2007
An open letter to the CEO of Sears
December 21, 2007
After doing two recent stories about Sears and their hundreds of unhappy customers, all complaining about missed service calls, unanswered messages and just generally poor customer service, I’ve decided to add a Sears entry to my blog so it’s available to anyone who Googles Sears. Especially Sears management.
Dear Aylwin Lewis, President and CEO of [...]
December 18, 2007
As many of you probably know, my husband and I recently moved out of Natick .. to Needham. It was hard leaving my beloved hometown, though we love Needham. But, the point of this entry is not about that. It is about all of the junk mail I have received since becoming a [...]
December 13, 2007
What snow? Okay, so it’s a mess…it probably took you hours to get home .. but, hopefully, you are now there, safe. I believe my husband will be on the Mass Pike for the rest of the weekend. This is an especially hard day [...]
December 12, 2007
I want to talk to you about buying presents (or anything new) on-line. Yes, there are some good deals out there from reputable websites, but, there are hidden problems you may not know about. For example, a viewer sent me an e-mail today about a great price she got on a [...]
December 11, 2007
Today I want to whine .. about gift cards and give you 1 more reason why I want you to re-think them as gifts this holiday season. As you probably know, I’ve already complained (a lot) about companies like Simon Property Malls, which (according to me and the Attorney General’s [...]
credir card fees and other ways they get you
December 4, 2007
There’s a story in our news tonight about some of the outrageous ways credit card companies get our money. For example, let’s say you have several accounts .. and, while you’re pretty good about paying on time, you miss a due date on one. Only one. As you might expect, that company will likely [...]
